QR code vs manual activation — which should I use?

Last updated: June 24, 2026

Both methods install the same eSIM profile. The right choice depends on your situation.

Your situation

Use this method

You have a second device to display the QR code on

QR code

QR code email was sent to a different device than the one you are installing on

QR code

QR code email is on the same device you are installing on

Manual activation code

Camera will not scan the QR code

Manual activation code

No access to a second device

Manual activation code

How to use the manual activation code

Copy the full code from your email — it starts with LPA:1$ and is a long string. Paste it directly into your device's eSIM settings when prompted to enter a code manually. See the installation guide for your device.

Important

  • A QR code can only be scanned once. If scanned on the wrong device, a new code must be issued.
  • Once either method has been used to download the profile, both the QR code and the manual code are no longer valid.
  • If one method fails, try the other before contacting support.

This article doesn't cover:

Installation — iPhone →How to install your eSIM — iPhone

Installation — Android →How to install your eSIM — Android

Installation — Samsung →How to install your eSIM — Samsung